Henry Foreman, Hugo Mackichan and India Bebb were able to explore the operation behind the scenes, learning more about the unique relationship between the commercial offering and the world-class events venue.

It was particularly interesting to see how retail, leisure and entertainment work symbiotically to create a destination experience, and the role this plays in driving footfall, engagement and long-term success.

A huge thank you to Louisa Dalgleish for organising such a great event, and to the wider RLAS team for bringing the industry together for another brilliant study tour.